Frequently Asked Questions: Your Guide to Creative Cards
Welcome to the FAQ section of Creative Cards, where you can find answers to all of your questions about our products, services, and ordering process. Whether you need help with personalisation, delivery, or returns, this guide is here to help. Browse our frequently asked questions below and feel free to reach out to us if you can’t find what you’re looking for.
Delivery times may vary based on the shipping method selected, but most orders are delivered within 1-3 business days. Express shipping options are also available for faster delivery.
You will receive an email with tracking information once your order has been shipped. You can also log in to your account to view the status of your order.
No, orders can only be placed online through our website. If you need assistance with your order, please contact our customer service team during business hours.
If you are interested in becoming a vendor or supplier for Creative Cards, please send an email through our online contact form on our website with your information and a brief overview of your products or services.
o change or cancel an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that some orders may have already been processed and cannot be changed or cancelled.